If you need to cancel your holiday
If you cancel from 60 days up to and including 2 days before check-in date, you will receive a full refund of the lodging costs you have paid. This means that if you are arriving on the Friday, you can cancel up to the Wednesday before your stay. Cancellations on the Thursday or Friday immediately before your stay will not be covered by Master Cancel. If you want to cancel before 60 days of the start of your holiday, Master Cancel will not be activated so we recommend you wait for the 60 day cancellation period to start before cancelling.