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Terms & Conditions

Terms and Conditions of let for Pitt Farm Branscombe

 

The Contract

The Contract for a short-term holiday rental will be between the owners of Pitt Farm Branscome (“us” or “we”) and the individual placing the booking and all members of the holiday party (“you”, “your”, “guests”) under the following booking conditions. The name of the person on the booking form (party leader) guarantees that he/she has the authority to accept and does accept the terms and conditions on behalf of all members of the party booking. The party leader must be at least 18 years of age at the time of booking and is responsible for listing all names ages and addresses of all party members staying at Pitt Farm Branscombe on request. The party leader must personally stay at Pitt farm Branscombe throughout the holiday and is responsible for all payments due, notifying us in writing if any changes or cancellations are required as well as for the conduct of the other members of the party.

When you submit a booking through our online reservation system you will receive an automatically generated booking summary by email to the email address you provide on your booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed by email or post. The contact of hire is not effective until we have processed your deposit. The contract will be subject to these conditions and must be complied with. UK law will govern the contract.

 

Payment

A deposit of 25% of the holiday cost must be received at the time of booking to confirm the reservation. The balance must be received 1 calendar month before the arrival date. You will be sent notification that the balance is due. If the balance is not received in full and on time, we reserve the right to treat the booking as cancelled by you, in which case the deposit is forfeit. If the reservation is made within 1 calendar month of arrival the full amount is payable upon booking. No entry to Pitt Farm Branscombe will be allowed without payment, in full, being cleared beforehand. Once the deposit has be paid and processed you are responsible for the full rental cost even if you subsequently cancel.

 

 

Cancellation

Cancellations must be immediately notified to us by email, phone call or sent by recorded delivery. If we are able to re-let your dates we will refund you the final letting price (which may be less than you paid). If we are unable to re-let you remain responsible for the full rental cost and there will be no refund under any circumstances.

 

Cancellation Insurance

Cancellation insurance is not compulsory but is strongly recommended. This will protect you against the cancellation penalty.

 

Force Majeure

If we are forced to cancel your booking in advance due to circumstances we could not foresee or avoid you will be refunded the full amount of the booking. These events can include, but are not limited to fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property. If we have to terminate your holiday early for any of the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. This will be the full extent of the liability of the owners. No additional compensation, expenses or costs will be payable.

 

Liability

Pitt Farm Branscombe and representatives will not be liable to you or your party for loss, damage or injury to you or any of your party or your/their property or vehicles as a consequence of this agreement. You must take all necessary steps to safeguard yourselves.

 

Accuracy of details

We will describe the property honestly and as accurately as possible but cannot be warranted, nor do the descriptions form any contract. Whilst every effort is made to keep images and descriptions up to date services and facilities may alter. We reserve the right to update, improve and alter any of the subjects without notice.

 

 

Arrival and departure

The period of let shall be from 16:00 on the day of arrival to 10:00 on the day of departure unless otherwise agreed. This time in necessary to ensure that the property is cleaned and ready for your use. On departure you are requested to leave the property in a tidy condition ensuring that kitchen surfaces and ovens are free from grease and that litter and recycling is placed in bags or bins provided for that use. The purpose of the property rental is holiday use only and you are not permitted to conduct business, trade or profession (other than the maintenance of business communications through phone or email) from the premises.

 

Right of Entry

The owners of Pitt Farm Branscombe has the right to enter the property at any reasonable time to effect urgent essential repairs to the property or the fixture and fittings of the property and this right extends to any tradesperson or maintenance worker appointed by the owner. In an emergency where the safety or security of the premises or the occupants is endangered, or serious damage to the property would ensue if an emergency repair were not carried out, this right may be carried out day or night. The owner will endeavour to make best possible arrangements for the continued comfort of the party and keep you informed about the progress of the work.

 

Number of persons using the Property

The booking is not transferable. Only the number of persons stated on the Pitt Farm Branscombe website may occupy the property, unless by prior arrangement with the owners. Day guests (in reasonable numbers) may be entertained so long as this has been pre-arranged with the owners. Any persons other than members of your party must not use the facilities (including parking) at Pitt Farm Branscombe. We reserve the right to refuse admittance if this condition is not observed.

 

Care of the Property

The party leader is responsible for the property and is expected to ensure that all reasonable care of its furniture, fittings and effects is taken. You are expected to leave the property in the same clean and tidy condition at the end of the rental period as at the beginning. If the owner is of the reasonable opinion that you or any member of your party is behaving in such a way as to cause or be likely to cause danger or upset to any other person or damage the property, we will be entitled to terminate your holiday without refund. Smoking is not allowed in the premises or grounds at Pitt Farm Branscombe. The use of candles or fireworks is not permitted unless previously agreed with the owners

 

Damages and Breakages

In the event of damage to the premises or equipment, you must inform the owner immediately. You are legally bound to reimburse us for the replacement or repair costs on demand. However, we will use our discretion with smaller items such as glasses and plates.

 

Internet Access

Internet access is provided for guest’s use. You agree to reasonable and lawful usage of this service.

 

Complaints

In the event you have a problem or cause for complaint you must bring it to attention of the owner at the earliest opportunity in order to give us the opportunity to resolve it. We live on site, and will do our best to resolve any problem as soon as reasonably possible.

 

Pets

All pets must be booked in and paid for (£20 per dog, per week or part week/per cottage entered). Maximum of 1 dog per property unless arranged with the owner at the time of booking. Dogs must be house trained and kept under control at all times. Dogs are not allowed on the furniture, on the beds and are not to be left alone in the property. Dog owners will be held responsible for any damage caused to the property or grounds. Owners must ensure that all dog waste is collected and disposed of properly. Being in a rural area dog owners must ensure that their dogs are kept on leads where indicated and when out walking near farm animals and wildlife.

 

Special Requirements

Please be sure to make the owners aware of any special requirements at the time of booking.